Employee Benefits Outsourcing

Expanding the role of the human resources function from performing essential, but time-consuming, routine services to adding significant strategic value to the organization is extremely challenging.  Because of the critical role human resources plays in the success of your organization, it is imperative that the expansion of the function be accomplished in a well-planned and deliberate manner. Only in this way can the company tap the full capabilities of human resources professionals in helping meet strategic business goals while, at the same time, providing quality services to employees.

The list of administrative duties that are required to meet expectations of employees, provide accurate recordkeeping and ensure compliance with various regulatory requirements continues to grow year by year.  Because of these demands, L.R. Webber offers a complete package of consulting, compliance, administration and customer service that create a “one-stop shop” for your HR department.

Utilizing a combination of technology (HRIS) and strategic “outsourcing”, department personnel can keep up with the increased demands of administration while reducing the time spent on administrative activities.  Our comprehensive employee benefits outsourcing services include:


Employee Benefits Administration

  • New hire benefit enrollment tracking and communications
  • New hire paperwork processing and carrier communications
  • Benefits election input and administration
  • Monthly insurance invoice review and auditing
  • Monthly preparation of benefits cost breakdowns
  • Ongoing payroll deductions auditing
  • Employee terminations processing
  • Benefits confirmation statement preparation and delivery
  • Employee status change communication and processing
  • Audits of benefits deduction payments for employees on leaves of absence
  • Insurance Carrier communication on monthly invoice payments

Employee Communication & Relations

  • Employee requests for information, problem resolution, claims resolution, etc.  
  • New employee introduction to L.R. Webber services relating to the employee benefits plans, including the toll free contact number and call center
  • New hire assistance with completion of enrollment paperwork
  • Delivery of annual re-enrollment packets; follow up with benefits confirmation notices to insure accuracy of enrollment information
  • Coordination of COBRA compliance issues, as required
  • Preparation and delivery of HIPAA notices, Medicare Part D, life conversion forms, and retirement plan distribution options
  • Processing of employee benefit change requests, obtaining necessary paperwork; insuring that changes are in compliance with Section 125 Plan rules
  • Maintain and update the new hire benefits communication, as required
  • Processing of name and address changes with benefits carriers
  • Terminated employee guidance and assistance regarding their benefits
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